Crisis Has a Friend in Fraud

Effective crisis planning must consider all potential risks that could befall an organization, and fraud should be considered high on the risk assessment.

Safeway’s response to Tucson provides a lesson for other retailers

The store chain’s management and employees working that fateful Saturday never imagined the extraordinary events that would explode during an otherwise routine “Congress on the Corner” gathering hosted by a popular recently re-elected Congresswoman. They never expected becoming a party to the horrible carnage, the 24/7 media glare and the debate over the tone of [...]